Skip to content
booking24
Apply

Ticketing and PNL

From e-ticket to passenger list, sent to the airport on time

Ticketing and PNL covers everything between the booking and the gate. booking24 creates a PDF e-ticket for every passenger, sends the passenger name list to airports and airlines on a schedule, follows up with ADL change messages, and reads boarding results back to evaluate no-shows on every flight.

Why it matters

The last hours before a charter departure decide whether check-in runs smoothly. A passenger name list that is late, incomplete or full of last-minute edits means queues at the counter and calls to the airport.

booking24 sends the list on time and keeps it current with ADL messages, without staff copying names into e-mails. Special services travel with the list, the list freezes before check-in, and boarding results come back so you know who actually flew.

How it works

  1. An e-ticket for every passenger

    Every passenger gets a PDF e-ticket with booking number, client number and price, and your staff can e-mail it straight from the booking.

  2. The PNL goes out on its own

    Up to 48 hours before departure, the passenger name list is sent to the airport as a SITA Type B message or directly to the airline's Amadeus Altéa system.

  3. Changes follow as ADL

    Later changes are worked out against the last transmission and sent as ADL messages, every few minutes during boarding time.

  4. Special services travel with the list

    Infants, seat requests, wheelchairs, unaccompanied minors and pets are coded in the list, so the airport knows before the passenger arrives.

  5. Boarding results come back

    Boarding and no-show reports from the airport are matched to your bookings, and the no-show tax for each flight is calculated.

Built for the last hours before departure

  • A stable list at check-in

    No passengers are removed from two hours before departure and none are added from 45 minutes before, so check-in works with a stable list.

  • Fresh changes are held back

    Changes made in the last five minutes wait for the next transmission instead of going out half finished.

  • Every transmission logged

    Every send is logged per flight, and the monitoring screen shows passenger counts, duplicates and send errors.

  • Duplicate names flagged

    Possible duplicate passenger names are flagged before the list goes out.

  • One list from many agencies

    Passengers booked by several agencies and partner systems are combined into one list for each flight.

  • Manual control when it matters

    Operators can resend everything, send only the changes as ADL or push all pending changes immediately.

Coming next

  • E-tickets as Apple Wallet and Google Wallet passes

    Coming soon

    Every e-ticket becomes a live boarding pass through flywallet, so gate, boarding time and seat changes reach the passenger's lock screen.

Questions agencies ask

How is the PNL delivered?

As a SITA Type B message by e-mail, or directly to Amadeus Altéa check-in systems, with routes set per airport and carrier.

When is the first list sent?

Up to 48 hours before departure, followed by updates as bookings change.

Can customers receive their e-ticket by e-mail?

Yes. Staff send the e-ticket PDF to the customer straight from the booking.

Do passengers get an SMS?

Yes. A booking confirmation SMS with the flight details can be sent automatically, and staff can message all passengers of selected flights.

Which special services are coded in the PNL?

Infants, seat requests, wheelchair codes, unaccompanied minors, pets and blind passengers.

Last updated 7 October 2026